Facilities Management is a solution which provides facilities management and service providers with the ability to record any incidents or failures of equipment and to manage the related actions or repairs. The solution also schedules and autogenerates planned service and maintenance orders based on predefined agreements, giving total visibility on all facilities management activities.
A dynamics and truly modern solution that allows residents and tenants to report incidents or request maintenance and services across multiple communication channels. These include online portals, mobile applications, helpdesks or even old fashioned emails.
Services and work orders types can be predefined with skills requirements and task lists so that specific maintenance tasks are only assigned to qualified people and workers are always clear as what service tasks need to be performed on a specific job.
The advance scheduling board in the solution allows dispatch offices to gain a holistic view of their operations and manage resource utilisation, monitor arrival times and general staff performance all from a single user interface.
The worker mobile application, allows staff to see their bookings, travel to site and update their tasks as they complete work and services in real time. Therefore both staff and managers have full transparency on the use of time and materials on performing work onsite.
