Digitally Transforming Social Housing with Dynamics 365
Powered by Microsoft Dynamics 365, social housing solutions developed by fusion, the apps people are flexible, configurable and fully integrated for social housing providers. Our portfolio of solutions can replace or integrate with other existing housing management systems if necessary.
Our solutions put the customer at the heart of everything we do enabling the housing provider to better reflect and manage the complexities that exist between housing provider and tenant.
- Automate business processes and improve overall staff productivity, customer care service levels, scheduling, case management and third-party supplier engagement.
- Link customers, Tenants, Tenancies and Properties within one fully integrated database.
- Improve tenant experience and satisfaction levels with enriched data supported across multiple channels.
- A single source of data for accurate reporting providing even greater intelligence to make more informed decisions, more quickly.
- A fully integrated platform, easy to maintain, and reducing the cost of ownership
- Improve collaboration between departments leading to a more cohesive workforce.
- Predictive and personalised approach to tenancy, asset, property and real estate management.
- A more digitally responsive and mobile workforce.